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Terms of Service

Version 1.2 - Effective 10 April 2026

These Terms of Service (“Terms”) govern your use of MainDeck, a professionals networking platform. These Terms apply equally to individual users and to organisations using MainDeck for business purposes (including company pages and business subscription plans). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

1. Who can use MainDeck

You must be at least 16 years old to create an account. By registering, you confirm that the information you provide is accurate and that you have the legal capacity to enter into this agreement. Accounts are personal and non-transferable.

2. Your account

You are responsible for keeping your password secure and for all activity that occurs under your account. If you believe your account has been compromised, notify us immediately. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Acceptable use

You agree not to:

  • Post content that is illegal, harassing, defamatory, or infringes third-party rights
  • Impersonate another person or organisation
  • Distribute spam, malware, or unsolicited commercial messages
  • Scrape or harvest data from the platform without permission
  • Attempt to gain unauthorised access to any part of the service or its infrastructure
  • Use the platform in any way that violates applicable laws or regulations

4. Your content

You retain ownership of content you post (posts, articles, comments, messages). By posting, you grant MainDeck a limited, non-exclusive licence to store, display, and distribute your content to other users as part of providing the service. This licence ends when you delete the content or close your account (subject to reasonable technical delays).

You are solely responsible for the content you post. Do not post content you do not have the right to share.

5. Content moderation

We may remove content that violates these Terms or our Community Guidelines, and we may suspend or terminate accounts that repeatedly violate them. We are not obligated to monitor all content but reserve the right to act on reported violations.

6. Intellectual property

The MainDeck platform, its design, and its underlying technology are owned by us and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written permission.

7. Third-party links

The platform may display links to external websites. We do not control those sites and are not responsible for their content or practices. Following an external link is at your own risk.

8. Service availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. We may perform maintenance, apply updates, or suspend the service for reasons outside our control. We will try to give advance notice of planned downtime where possible.

9. Subscriptions & Payments

MainDeck offers paid subscription plans (Premium, Business, Business Pro) with additional features. By subscribing, you agree to the following:

  • Recurring billing. Subscriptions renew automatically at the end of each billing period (monthly or annual). You will be charged at the start of each renewal period unless you cancel before it begins.
  • Payment processor. All payments are processed by Mollie B.V., a payment service provider incorporated in the Netherlands. Your payment details are handled directly by Mollie and are not stored on our servers.
  • Cancellation.You may cancel your subscription at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the period expires. No prorated refunds are issued for partial billing periods.
  • Price changes.We reserve the right to modify subscription pricing. For personal plans (Premium), we will provide at least 30 days’ notice before any price change takes effect. For business plans (Business, Business Pro), we will provide at least 60 days’ notice. Price changes do not apply retroactively to periods already paid for. If you do not agree with a price change, you may cancel your subscription before the new pricing period begins. Your current subscription will remain active at the existing rate until the end of your paid period.
  • Free trial. There is currently no free trial period for paid plans.
  • Refund policy. In accordance with EU consumer rights (Directive 2011/83/EU), you may request a full refund within 14 days of your first payment, provided you have not used any premium features during that period. To request a refund, contact us. Subsequent renewal payments are non-refundable once the billing period has started.

10. Disclaimers and limitation of liability

The service is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service.

Nothing in these Terms excludes liability that cannot be limited by law (such as liability for fraud or personal injury caused by negligence).

11. Changes to these Terms

We may update these Terms from time to time. We will notify you by email at least 30 days before material changes take effect. When updated Terms become effective, you will be asked to review and explicitly accept them before continuing to use the service. If you do not accept the updated Terms, you may delete your account. Each version is numbered and dated at the top of this page, and your acceptance is recorded with a timestamp.

12. Termination

You may pause your account at any time in Settings → Account → Pause account. A paused account is hidden from others but your data is retained; you can reactivate at any time. You may permanently delete your account in Settings → Account → Delete account. We may terminate or suspend your account if you breach these Terms, with or without notice depending on the severity of the breach.

13. Governing law

These Terms are governed by the laws of the Netherlands. MainDeck is operated by EnableNext (KvK 53538633), Oder 20, 2491 DC The Hague, the Netherlands. Any disputes will be resolved in the courts of the Netherlands, unless applicable consumer protection law in your country requires otherwise.

14. Accuracy

We take care to ensure the accuracy of these Terms and all related policies. However, minor typographical or administrative errors may occur and do not alter the intended meaning or enforceability of any provision. Any corrections or material changes will be versioned and communicated in accordance with Section 11.

15. Contact

Questions about these Terms? Contact us.